If you've recently visited a Lowe’s store and noticed an invitation on your receipt to complete a survey at Lowes.com/Survey, you might be curious about what the survey actually asks. Before you take a few minutes to fill it out, it’s completely normal to want a quick preview.

The good news? The Lowe’s survey is short, easy to follow, and focuses on your shopping experience. This article will walk you through the types of questions you can expect, so you’re fully prepared before you begin.

Why Does Lowe’s Ask for Feedback?
Lowe’s is one of the biggest home improvement retailers in the United States. With thousands of stores and millions of customers, they want to keep improving how they serve people. The feedback you give through the survey helps Lowe’s learn what they’re doing well—and where they can do better.

To thank you for your time, they also give you the chance to enter a sweepstakes to win a $500 Lowe’s gift card once you complete the survey.

How the Survey Starts
When you visit www.lowes.com/survey, the first thing you’ll be asked to do is select your language—English or Spanish. After that, you’ll need to enter the 18-digit survey code printed on your receipt.

Once you’re in, the survey will guide you through a series of multiple-choice and rating questions. Most of them are easy and based on your latest visit to a Lowe’s store.

Questions About Store Satisfaction
One of the main goals of the survey is to find out how satisfied you were with your shopping experience. You’ll be asked questions like:

How satisfied were you with your overall visit?

Was it easy to find the items you were looking for?

Were you happy with the product selection?

Were the prices reasonable?

These questions usually give you options to rate your experience, like “Very satisfied,” “Satisfied,” “Neutral,” “Dissatisfied,” or “Very dissatisfied.”

Questions About Customer Service
Lowe’s puts a lot of focus on how their team members treat customers. You’ll be asked questions that cover the helpfulness and friendliness of the staff, such as:

Were you greeted when you entered the store?

Did any employees offer assistance?

Did the staff answer your questions or help you find products?

Were the employees professional and courteous?

If an employee went above and beyond, there may even be a space for you to write in their name or describe what they did, which can help them get recognition.

Questions About the Checkout Process
Another part of the survey will focus on how smooth and efficient your checkout experience was. You can expect questions like:

How long did you have to wait in line?

Was the cashier friendly and professional?

Did you receive your receipt and any relevant information?

Were any payment issues handled quickly?

If you used self-checkout, there may be questions about how easy the machines were to use or if help was available when needed.

Questions About Store Cleanliness and Appearance
Lowe’s also wants to know what you think about how the store looks and feels. You’ll likely see questions like:

Was the store clean and well-organized?

Were the restrooms clean (if you used them)?

Were the aisles clear and easy to walk through?

Were sale signs or displays easy to read?

These questions help Lowe’s keep their stores looking good and ensure customers have a comfortable shopping environment.

Optional Comment Boxes
Throughout the survey, you’ll find a few spots where you can leave additional comments. These are optional, but they’re a good place to:

Explain a problem you had

Suggest ways to improve the store

Praise an employee who did a great job

Share any specific detail that didn’t fit into the multiple-choice answers

Writing something in these comment boxes isn’t required, but it does give Lowe’s more detailed insights into your experience.

Personal Information for Sweepstakes Entry
At the end of the survey, you’ll be asked if you want to enter the monthly sweepstakes for a chance to win a $500 gift card. If you say yes, you’ll need to provide:

Your full name

Your phone number

Your email address

This information is only used to contact winners. You won’t be asked for any sensitive info like credit card numbers or your Social Security number. If a site ever asks for that kind of information, it’s not the real survey.

How Long Does the Survey Take?
Most people finish the Lowe’s survey in 5 to 10 minutes. It’s short, user-friendly, and doesn’t take up much time. Plus, it’s a simple way to possibly win a nice prize while helping make your local Lowe’s better.

Final Thoughts
Now that you know what kinds of questions are asked in the Lowe’s survey, you can head over to Lowes.com/Survey feeling confident and prepared. The questions are straightforward, the process is secure, and your honest answers make a difference.

Whether you had a great experience or think there’s room for improvement, your voice matters—and you might even score a $500 gift card just for sharing it.